Privacy Policy for Insurance Ninja
Effective Date: 01/Nov/2024
1. Introduction
Insurance Ninja owned by ABN:89 624 456 711 (Lang Business Consulting T/A Ninja Compare) (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you use our car insurance comparison website (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect personal information to help you find and compare car insurance options. The types of information we may collect include:
- Personal Identification Information: Such as your name, email address, phone number, and other contact details.
- Demographic Information: Including but not limited to age, gender, and location.
- Vehicle Information: Information about your vehicle(s), including make, model, and year.
- Usage Information: Details about your use of the Site, including search queries and preferences.
- Technical Information: Such as your IP address, browser type, device information, and access times.
3. How We Collect Information
We collect information in several ways:
- Directly from You: Information provided directly through forms on our Site or when contacting customer support.
- Automatically: Data collected via cookies, web beacons, and other tracking technologies as you use our Site.
- Third Parties: Where permitted by law, we may collect information from third parties, such as insurers or service providers.
4. Use of Your Information
We use the information collected for purposes including:
- Providing and improving our comparison services;
- Personalizing your experience and tailoring product suggestions;
- Responding to your inquiries and providing customer support;
- Managing your account, preferences, and insurance quotes;
- Communicating updates, offers, and promotional materials (with your consent);
- Analyzing usage trends to improve our Site functionality and performance.
5. Disclosure of Your Information
We may disclose your personal information to third parties, including:
- Insurance Providers: To provide you with quotes or insurance options based on your preferences.
- Service Providers: Including those who assist with data processing, technical support, and marketing.
- Compliance: If required by law, we may share information to comply with legal obligations or to protect our rights, property, or safety.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device. You can control cookie settings via your browser, but disabling cookies may affect Site functionality.
7. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our Site.
8. Access and Correction of Your Information
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us using the information provided below. We may ask for verification to ensure your request is authorized.
9. Retention of Information
We retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law.
10. Marketing and Communications
With your consent, we may use your information to send you marketing communications about our services or third-party offers. You may opt out of these communications at any time.
11. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we recommend you review their privacy policies independently.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our Site, and we encourage you to review it regularly.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Insurance Ninja
Email: hello@insuranceninja.com.au
14. Complaints
If you are dissatisfied with how we have handled your personal information, please contact us, and we will work to address your concerns. You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.